Conflict Communications with Dr. Mike Knetzger, Sergeant-Patrol Division GBPD 

Participants will learn methods that enhance professional communications skills, reduce conflict, promote de-escalation, and ultimately help make them safer.

About Dr. Mike Knetzger:

Dr. Mike Knetzger is in his 28th year of service as a police officer with the Green Bay Police Department (GBPD), currently a Sergeant in the patrol division. Dr. Knetzger spent 10-years on the SWAT team as a chemical munitions operator and is currently a member of the Training Unit. In addition, Dr. Knetzger is a certified Department of Justice Unified Tactical Trainer/Instructor, Wisconsin Technical College Instructor, and has been teaching part-time for the past 20-years for Northeast Wisconsin Technical College (NWTC). Dr. Knetzger teaches in the criminal justice program, police academy, and specialized law enforcement topics. Dr. Knetzger is also affiliated with criminal justice programs at CTUonline. Dr. Knetzger has an associate degree in police science (Waukesha County Technical College), bachelor’s degree in justice & public policy (Concordia University – Wisconsin), master’s degree in public administration (University of Wisconsin – Oshkosh), and a doctoral degree in criminal justice management (Colorado Technical University). Mr. Knetzger’s published dissertation is “A Qualitative Study Exploring Proper Management of Video Recorded Law Enforcement Use of Force Incidents” (Colorado Technical University, 2020).

Dr. Knetzger is a Subject Matter Expert (SME), author, and freelance writer who has written and/or evaluated over 30 criminal justice courses across the nation. Dr. Knetzger has authored five books, “Investigating High-Tech Crime” (Prentice-Hall, 2008), “True Crime in Titletown, USA ~ Cold Cases” (Badger Books, 2005), “Careers in Public Safety: Cop or Correctional Officer” (Knetzger Consulting, Publishing, & Training, LLC, 2014), “Ashley’s Story” (Knetzger Consulting, Publishing, & Training, LLC, 2015), and “Criminal Law” (Words of Wisdom, LLC, 2015). Dr. Knetzger has written excerpts for published works, including “An analysis of outcomes: First Step Act - the Criminal Justice Reform Act of 2018,” in “Current Issues in Corrections (Cognella Academic Publishing, 2021). In memory of his 18-year-old daughter, Ashley, Dr. Knetzger is an advocate for stronger drunk driving laws in Wisconsin and social change. Dr. Knetzger is a sought-after motivational speaker and speaks regularly to law enforcement groups, members of the military, community and student groups, and others on topics of ethical protector principles, inspiration & motivation, communications skills, and crisis intervention and de-escalation. Dr. Knetzger has also testified as an expert witness in use-of-force and SFST cases. Dr. Knetzger has consulted for police chiefs, plaintiff attorneys, and other law enforcement leaders related to use-of-force, policy and procedure, and other contemporary policing issues. Dr. Knetzger has presented throughout Wisconsin, and in Nebraska, New Hampshire, Texas, Upper Michigan, and Florida.